Delivery Information

  • Home
  • Delivery Information

Delivery Information

  • May 26, 2015
  • No comment

At Tandoori Culture, we are committed to bringing our delicious, freshly made dishes to your doorstep. Below is everything you need to know about our delivery process.

1. Delivery Areas

We offer islandwide delivery, except for Jurong Island. To check if your location is eligible for delivery, simply enter your delivery address during checkout on our website. We are continually expanding our delivery areas to serve you better.

2. Delivery Time

  • Our delivery service typically takes 60 to 120 minutes depending on your location and the situation at the time, especially during festivals or weekends when demand may be higher.
  • You will receive an estimated delivery time during checkout, but please keep in mind that during peak times, there may be slight delays.

3. Third-Party Delivery Services

We partner with reliable third-party delivery services to bring your orders to you. While we work hard to ensure timely deliveries, external factors such as weather or traffic conditions may impact delivery times.

4. Delivery Charges

  • We typically charge a flat delivery fee for each order, which will be displayed during checkout.
  • For orders during peak times (such as festivals or weekends), we absorb any additional delivery costs ourselves to ensure that you don’t face higher charges.
  • We offer free delivery on orders over a certain amount. Please check our website for any current offers.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number or link to track your delivery in real-time. Stay updated on the status of your order and know when it’s on its way!

6. Order Minimums

We have a minimum order requirement for delivery, which may vary depending on your location. This will be clearly displayed at checkout, so you can ensure you meet the minimum amount for delivery.

7. Packaging

All orders are carefully packaged to ensure that your food stays fresh and secure during delivery. We use eco-friendly packaging to minimize our environmental impact, so you can enjoy your meal with peace of mind.

8. Issues with Delivery

If there are any issues with your delivery, such as delays or incorrect orders, please contact us immediately at +65 8804 9838 or email spicefusionsg@gmail.com. We will resolve the matter as quickly as possible to ensure your satisfaction.

9. Contact Us

If you have any questions about delivery or need assistance with your order, feel free to reach out to us at:

Phone: +65 8804 9838
Email: spicefusionsg@gmail.com

Quick Enquiry