Last Update : 09/12/2025 At Tandoori Culture operated by Spice fusion Pte. Ltd, we are committed to providing delicious, high-quality food and excellent service. Your satisfaction is our priority. Our Policy on Returns Reporting an Issue with Your Order To report an issue, please do one of the following: Our Resolution Process Once an issue is reported, we will review your request. Based on the circumstances, we may, at our discretion, offer one of the following resolutions: A full or partial refund to your original payment method. Contact Us If you have any questions about our Customer Satisfaction & Refund Policy, please contact us at myorder@tandooriculture.com.sgReturn and Refund Policy
Due to the perishable nature of our food, we do not accept returns. All sales are final.
If you experience an issue with your order, such as receiving an incorrect item or having a concern about the quality of your food, please contact us within 4 hours of receiving your order to be eligible for a resolution.
Call us directly at +65 8804 9838.
Email us at myorder@tandooriculture.com.sg
Please provide your order number and a description of the issue. For quality concerns, providing a photo is highly encouraged and will help us resolve the matter more quickly.
Store credit to be used on a future order.
A replacement of the item on your next order.
We will do our best to resolve the situation to your satisfaction.
