Last Updated: 25/06/2025

Welcome to Tandoori Culture, operated by Spice Fusion Pte Ltd (“Company”, “we”, “our”, or “us”). By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

1. General

These Terms & Conditions govern your use of our website and all orders placed through Tandoori Culture. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of any revised terms.

2. Eligibility

By using our website and placing orders, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.

• The information you provide is accurate, complete, and up to date.

• You are legally capable of entering into binding contracts.

3. Orders and Acceptance

All orders are subject to availability and acceptance by Tandoori Culture.

We reserve the right to:

• Refuse or cancel any order at our discretion.

• Limit quantities purchased per customer.

• Correct pricing, product descriptions, or other errors appearing on the website.

You will receive confirmation once your order has been successfully placed.

4. Pricing and Payment

All prices displayed on our website are in Singapore Dollars (SGD) and are inclusive of applicable taxes unless otherwise stated.

Payment must be made in full at the time of ordering through our approved payment methods.

We reserve the right to change prices at any time without prior notice.

5. Delivery

We aim to deliver orders within the estimated delivery time provided. However, delivery times are estimates only and may be affected by factors beyond our control, including traffic, weather conditions, or operational delays.

Tandoori Culture shall not be liable for delays caused by circumstances outside our reasonable control.

Customers are responsible for ensuring that delivery details provided are accurate and complete.

6. Customer Satisfaction and Refunds

Due to the perishable nature of food products, all sales are final and we do not accept returns.

If you receive an incorrect item or experience a quality issue, you must notify us within 4 hours of receiving your order by contacting:

Phone: +65 8804 9838
Email: myorder@tandooriculture.com.sg

Upon review, we may, at our sole discretion, provide:

• A full or partial refund;

• Store credit for future purchases; or

• A replacement item on a future order.

7. Promotional Offers

From time to time, we may offer promotions, discounts, vouchers, or special offers.

Unless otherwise stated:

• Promotions cannot be combined with other offers.

• Promotions have no cash value.

• We reserve the right to modify or cancel promotions at any time.

8. Intellectual Property

All content on this website, including but not limited to text, logos, graphics, images, menus, and website design, is the property of Tandoori Culture or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

9. Website Usage

You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems.

• Introduce viruses, malware, or harmful code.

• Interfere with the operation or security of the website.

Any misuse may result in suspension of access and legal action where appropriate.

10. Limitation of Liability

To the maximum extent permitted by law, Tandoori Culture and Spice Fusion Pte Ltd shall not be liable for:

• Indirect, incidental, special, or consequential damages.

• Loss of profits, business opportunities, or data.

• Delays or failures caused by circumstances beyond our control.

Our total liability in connection with any order shall not exceed the amount paid for that order.

11. Food Allergies and Dietary Information

While we take reasonable care in preparing our food, dishes may contain or come into contact with allergens including, but not limited to:

• Nuts

• Dairy

• Gluten

• Eggs

• Soy

• Seafood

Customers with allergies or dietary restrictions should contact us before placing an order. We cannot guarantee an allergen-free environment.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore.

Any disputes arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Singapore.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Tandoori Culture
Spice Fusion Pte Ltd
Email: spicefusionsg@gmail.com
Phone: +65 8804 9838

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.